No. 1 (2026)
Critique of artificial reason: sociological perspectives on power, ethics, and human relations

1/2026

Cure in un click: intelligenza artificiale e nuove dinamiche relazionali

Published 2026-01-31

  • Sara

Sara
3+39 375 65566855

Abstract

La transizione digitale e algoritmica dei sistemi sanitari sta ridefinendo modelli organizzativi, processi decisionali e la relazione medico-paziente-caregiver. L’articolo analizza questa evoluzione su tre livelli: il quadro normativo internazionale che orienta la tecnicizzazione della sanità; l’emergere dell’IA come “terzo agente” capace di influenzare comunicazione, fiducia e partecipazione; e i rischi legati a bias algoritmici, opacità decisionale e nuove disuguaglianze. Le evidenze mostrano che l’IA può migliorare la qualità dell’assistenza quando facilita la comprensione, riduce il carico documentale e opera sotto supervisione clinica. Tuttavia, può indebolire la relazione di cura quando amplifica asimmetrie informative, genera dipendenza dall’automazione o si basa su dataset non rappresentativi. L’articolo propone una lettura socio-tecnica della trasformazione in corso affinché l’IA diventi un elemento di potenziamento – e non di erosione –della relazione di cura.

Keywords

Keywords: artificial intelligence, doctor-patient relationship, algorithmic trust, algorithmic bias, data governance.

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Author Biography

Sara

Dottoressa di ricerca in Sociologia presso l'Università di Bologna. 

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